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Responsible Gambling - Oxi

At Oxi Casino, we believe that online gaming should remain a form of entertainment rather than a means of generating income. We are fully committed to providing a secure and transparent environment for our players. This Responsible Gambling page serves as a guide to the tools, resources, and policies we have implemented to ensure that your experience remains positive, controlled, and safe. We recognize that for a small percentage of players, gambling can cease to be fun and become a behavioral issue. As a licensed operator, Oxi Casino takes its social responsibility seriously, actively working to identify and support players who may be struggling with gambling-related harm.

Our Commitment to Player Safety

Integrity and player protection are the cornerstones of our operations. We adhere to strict regulatory standards designed to prevent underage gambling, combat money laundering, and promote healthy gaming habits. By choosing Oxi Casino, you are interacting with a platform that prioritizes your well-being through proactive monitoring and user-centric control mechanisms.

Setting Personal Limits

We empower our users to maintain control over their gaming activity through a variety of customizable account settings. You can manage your play by accessing the "Responsible Gambling" section within your account profile:

  • Deposit Limits: Set daily, weekly, or monthly caps on how much money you can deposit into your account.
  • Wagering/Loss Limits: Control the total amount you are willing to wager or lose over a specific timeframe.
  • Session Time Limits: Configure notifications or automatic logouts to manage the duration of your gaming sessions.

Self-Exclusion and Cooling-Off Periods

If you feel that your gaming habits are becoming unmanageable, we provide robust options to restrict your access to our services:

  1. Cooling-Off Period: A temporary break ranging from 24 hours to one month, during which you will be unable to deposit or play, and you will be excluded from marketing communications.
  2. Self-Exclusion: A more formal request to block access to your account for a longer period (six months to permanent). Once self-excluded, we will take all reasonable steps to prevent you from opening new accounts.

To initiate a cooling-off period or self-exclusion, please contact our support team via email at [email protected]. Our agents will assist you through the process with the utmost discretion.

Recognizing the Signs of Problem Gambling

It is important to stay vigilant regarding your gaming behavior. Please consider the following questions if you are concerned about your relationship with gambling:

  • Do you gamble to escape personal problems or to relieve feelings of helplessness?
  • Have you ever lied about the amount of time or money you spend on gambling?
  • Have you neglected work, education, or family obligations to play?
  • Do you feel the need to chase losses to win back money?
  • Is gambling causing arguments with friends or family members?

If you answered "yes" to these questions, we strongly encourage you to seek professional guidance and utilize our support resources.

External Support Organizations

If you or someone you know is struggling with a gambling problem, there are independent organizations that provide free, confidential support:

  • Gamblers Anonymous: A fellowship of people who share their experience, strength, and hope with each other to solve their common problem. Visit their website to find local meetings.
  • GamCare: The leading provider of information, advice, and support for anyone affected by gambling harms in the UK and internationally. Visit GamCare website for 24/7 support.
  • Gambling Therapy: A global service providing practical advice and emotional support to anyone affected by gambling.

Protection of Minors

Oxi Casino strictly prohibits individuals under the age of 18 (or the legal age of majority in their respective jurisdiction) from using our platform. We employ rigorous age-verification procedures as part of our KYC (Know Your Customer) policy. We also encourage parents and guardians to use filtering software such as NetNanny or CyberPatrol to prevent minors from accessing gambling-related websites on shared devices.

Our Regulatory Responsibility

As a responsible operator, Oxi Casino complies with all applicable gaming laws and licensing requirements. We ensure that our games operate on a fair Random Number Generator (RNG) system, and we regularly undergo independent audits to maintain transparency. Should you feel that your experience does not meet these standards, please reach out to our dedicated support team, who are trained to handle complaints with professionalism and urgency.

Contacting Support

Your mental health and financial security are our top priorities. If you need assistance, wish to request a limit, or simply have questions about our responsible gambling tools, our support team is available 24/7:

Last updated: August 28, 2026

Please remember: Always gamble responsibly. Never wager money you cannot afford to lose, and treat gambling as a leisure activity rather than a way to make money. If you need help, please reach out to the professional support services listed above.